Spring Schedule

Attendees will not pre-register for breakouts. Breakouts will be filled on a first come, first serve basis. 


Click here: Schedule at a Glance 









10:00 - 11:30 

KEYNOTE: Creating an Organization That Cranks 

Jeff Kortes 

Bishop A 




Have you ever wondered what makes some cultures engines produce excellent results year after year?  Have you ever seen bosses that people would do almost anything for and wondered what their secret was?   Those bosses and organizations that build a people-centric culture understand that it is the culture they create that drives success…not the opposite.  


Jeff's insight as an HR Leader, "headhunter," coach, martial artist and US Army veteran made him realize that a culture created by a leader or an organization that had people as the foundation delivered sustained results year after year. 


Through real-life stories and interactive participation, Jeff has created a program, which helps participants understand how building an energized and loyal workforce will produce sustained results.    


This program is an "idea" program but it is also a "process" program.  Participants will understand the importance of building an energized and loyal workforce as well as learn actionable steps they can use to start building this type of culture. 


1.     Understand why the key ingredients needed to build a People-Centric Culture are energy and loyalty. 

2.     Prepare participants to advocate to senior leadership that in order to sustain results over the long-term, a People-Centric culture is the desired path. 

3.     Understand how to build energy and loyalty, which are the two key ingredients in a People-Centric Culture. 

4.     Identify gaps where leadership is not leading in a manner that will create an energized and loyal workforce. 


Intended Audience: Private Sector / Public Sector  



LUNCH 11:30 - 12:30 


12:30 - 1:45 

You Didn't Do Your Job and I Quit! 

Jo Ellen Whitney 

Bishop A 




Support your employees' wellness and increase retention with proper training and enforcement of sexual harassment policies.  


In the hot job market we are currently experiencing, when employees don't feel supported or that their complaints are not being taken seriously, they will not hesitate to 1. Blast you on social media and 2. Move on to a new opportunity.  


With proper training, policies that set expectations and procedures that are meticulously followed, you can show employees you care about the issue of harassment in the workplace; you care about their wellbeing, and improve your employee retention rate.  


You will leave the presentation with:  

1.     Tips on preventing sexual harassment complaints and training employees  

2.     Best practices for implementing policies and procedures  

3.     Managing social media expectations  

4.     Third party investigatory assistance  


Intended Audience: Private Sector / Public Sector  




FMLA Issues that Plague Employers and How to Cope 

Michael Staebell 

Bishop B 




How to handle these FMLA issues:  


1.     Employees who exceed the frequency and duration provisions of the medical certification  

2.     Untimely and deficient medical certifications  

3.     Employees on FMLA who fail to follow company call-in policies  

4.     Recertifications and doctors' notes  

5.     Employer's entitlement to details of absences and tardies under FMLA  


Intended Audience: Private Sector / Public Sector  




Mental Health in the Workplace 

Beth Coonan / Megan Moritz 

Salon 2 & 3 




A discussion about how to handle mental health issues in the workplace centering on compliance, compassion and safety.  We will tackle tough scenarios and provide practical guidance to help you solve your company's challenges.  We will also discuss safety issues.  


Intended Audience: Private Sector   




Financial Wellness Leadership: A Tale of Ostriches, Wart Hogs and Giraffes 

Joanne Kuster / Kathy Krogmeier 

Skinner A 




Boomers, millennials and employees between?  Regardless of age or salary, money worries and financial stressors impact productivity…and your bottom line.  Studies verify financial stress is rising, showing that employees must increase personal finance skills.  Is leading your team to develop financial wellness strategies on your to-dos?  Learn what it takes to create cost-efficient programming to help employees take control.  Understand the interplay between early financial wellness and retirement readiness.  Get energized to launch financial wellness initiatives, moving employees from procrastination to action.  Discover trending programs that work and how workplace initiatives measure success.   


Learning objectives:  

1.     Increase the ROI of your employee benefits package - what you can do now.  

2.     How to create affective financial wellness programming that employees want to attend - and will take home to their family  

3.     Tips and tools to reach employees in every age group in your workplace - what works and what doesn't  


Intended Audience: Private Sector / Public Sector  




Reasonable Accommodation or a Request for Five Star Amenities?  

Understanding Your Obligations Under the ADA. 

Kelsey Crosse 

Skinner B 




Evaluating an employee's request for an accommodation in the workplace can be extremely challenging. This presentation is designed to help you tackle that process. We will discuss what factors the courts analyze to assess whether an accommodation is reasonable and how to respond to requests for accommodations such as indefinite leave, mental health concerns, telecommuting, medicinal marijuana, and pregnancy-related leave. We will also evaluate what the EEOC has to say about wellness programs in the workplace, best practices for avoiding disability discrimination claims, and whether the ADA extends to independent contractors and volunteers.     


Intended Audience: Private Sector / Public Sector  




Detecting Drugs in the Workplace 

Dwight Taylor 

Skinner C 





This session will provide information on detecting the signs and symptoms of drug abuse, with an emphasis on opiates. The topic will cover the seven major drug categories in the general indicators that could be detected. 


Intended Audience: Private Sector / Public Sector  




Special Session for Vendors Only - Establish Rapport that Wins Trust 

Karl Schaphorst 

Salon 1 




Our ability to be productive in our conversations with people relies hugely on our ability to establish rapport with others.  Most of us are unaware of rapport and do little about learning and developing the important skill of developing rapport while the conversation happens.  In this session we will discuss what is already known about rapport development and give you practical advice on how you can strengthen rapport effectively and quickly.  Rapport leads to trust, which leads to friendship, which leads to influence! 


Intended Audience: Vendor/Exhibitors Only  



BREAK 1:45 - 2:00 


2:00 - 3:15 

The Stiletto in Your Back:  Workplace Bullying 

Nola Cartmill 

Bishop A 




This presentation will define workplace bullying, discuss different forms of workplace bullying, compare and contrast workplace bullying to illegal harassment, discuss why addressing workplace bullying is important, and give advice on how to address workplace bullying.   


Attendees will leave the presentation with the following knowledge:  

1.     Definition of workplace bullying  

2.     Understanding of how workplace bullying differs from unlawful harassment  

3.     Understanding of how workplace bullying affects the workplace  

4.     Guidance on how to address workplace bullying  


Intended Audience: Private Sector  




Wage and Hour Updates 

Michael Staebell 

Bishop B 




Updates on developments regarding statues enforced by the USDOL/ Wage Hour Division.  


1.     Wage and Hour regulations that have been rescinded  

2.     New and potential future WH regulations  

3.     FLSA issues  

4.     FMLA issues  


Intended Audience: Private Sector / Public Sector  




Generations Anonymous: Appreciating Contributions for What They Are, Not Who They're From 

Cassandra Halls 

Salon 2 & 3 




The workforce is experiencing a unique transition.  Currently, there are 5 generations represented in the workplace.  With all of the varying perspectives, it is easy to get lost in assumptions and perceptions we have of each other, and forget the value we all bring to our organizations.  We must be honest and recognize NOBODY is perfect, and then focus on understanding that we all have a unique way of contributing to accomplishing goals and achieving success.      


1.     Learn about generational influence that impact the way we approach our work.  

2.     Understand the reality and value generational diversity brings to work culture.  

3.     Have new strategies to implement to improve generational relationships in your organization.  


Intended Audience: Private Sector / Public Sector  




Reality-Based Leadership: Ditching the Drama and Turning Excuses into Results 

Alex Dorr 

Skinner A 




Reality-Based Leadership is founded in our research which proved that a tremendous hit to any organization's bottom line is waste - more specifically, the emotional waste of drama.   


Emotional waste erodes business cases for new implementations, slows growth of organizations, and drains much of the margin on even the best business concept. As with any waste, the best way to eliminate emotional wasted is through implementing great processes and engaging great people.  Reality-Based Leadership provides leaders with the competencies necessary to change the mindsets of their teams, teach great mental processes that eliminate emotional waste and ensure top engagement and accountability.   


Attendees will get fluent in proven techniques and strategies to:  

1.     Conserve team energy typically lost to drama and redirect leadership resources to people and on issues with the highest possible ROI  

2.     Reduce stress and conflict in their own life and the lives of their teams  

3.     Understand the new employee value equation - the way in which employees truly add value in the workplace  

4.     Gain fluency in strategies to rally teams to align willingly to organizational goals and capitalize on change  


Intended Audience: Private Sector / Public Sector  




Trends in Employee Benefits 

Nataliya Boychenko 

Skinner B 




During the session, we will review trends in the employee benefits as employers are reacting to the Affordable Care Act legislation, increasing medical trends, new specialty medications, etc.  We will look at the strategies employers are taking to address the increasing cost and the development of the disease within their population.  We will discuss various upcoming funding trends as a way to control cost such as Employee Benefit Captives, minimum funding and the differences between self-funding strategies.  We will also look at Wellness trends and what actually is working for the employers as solutions to change behaviors within their populations. 


Intended Audience: Private Sector / Public Sector  




Establish Rapport that Builds Trust, Improves Communication, and Increases One's Influence 

Karl Schaphorst 

Skinner C 




To effectively build and maintain rapport quickly and effectively, one will need to become a master of the dynamics of communication, psychological interaction, and human behavior.  In this seminar, we will examine the most effective methods of accomplishing the task of establishing rapport with others.  


1.     It is not about you, so make it about them 

2.     How to act in a way that is attractive to other people  

3.     Change how you communicate to become more influential  


Intended Audience: Private Sector / Public Sector  




Leading Ethical Decision Making in Your Organization 

Dee Oviatt 

Salon 1 




Organizations don't make ethical decisions, people do. Ethical decision-making is all about knowing and consistently doing what is right. Leaders set the ethical tone in organizations when they "walk the talk" and model the expected behavior.   


Learning objectives include:  

1.     Determine how leaders can more clearly define and communicate what is right, fair, and honest.  

2.     Discuss reasons why "good people" may sometimes behave unethically.  

3.     Discuss specific techniques to help make ethical decisions or respond to ethical conflicts.  

4.     Determine what leaders should be doing to "walk-the-talk" effectively.  

5.     Review situations illustrating that ethics is an everyday issue.  


Intended Audience: Private Sector / Public Sector  



BREAK 3:15 - 3:30 


3:30 - 4:45 

Creating a Roadmap - How to Facilitate Effective Strategic Planning 

Cassandra Halls 

Bishop A 




A well-designed strategic plan becomes the road map and the tool utilized to provide clear understanding of specific, defined goals. Strategic planning allows for insight, innovation, ownership and excitement!  Join us for this fantastic session to help you learn how to facilitate a fun and productive strategic planning session!  


1.     Have innovative ideas for how to prepare for a strategic planning session that creates buy-in and drives results!  

2.     Understand how to facilitate discussion during the planning session, ensuring all voices are heard and contributions are recognized.  

3.     Leave with an outline of critical components to be included in the strategic plan.  

4.     Know how to shift the planning process into action.  


Intended Audience: Private Sector / Public Sector  




#MeToo - Epidemic or Wake-Up Call?  Where Do We Go From Here? 

Mary Funk 

Bishop B 




Sexual harassment training and awareness is more important than ever in today's workplaces.     


This session will review:  

1.     The importance of a good sexual harassment policy  

2.     Address 3rd party harassment from vendors, customers or other non-employees  

3.     Focus on what sexual harassment really is and is not   

4.     Focus on overcoming complacency without over-reacting  


Intended Audience: Private Sector / Public Sector  




Dealing with Employees on Job-Protected Leave—ADA and FMLA Compliance Issues  

Lindsay Vaught / Becky Reif 

Salon 2 & 3 




This session will focus on employees who are on leave and specific compliance issues, including:  


1.     Leave as a reasonable accommodation under the ADA  

2.     Requiring medical questions and medical exams for an employee on leave  

3.     Communicating with an employee on job-protected leave  

4.     Dealing with employees on intermittent FMLA leave  

5.     Accommodating pregnant employees  


Intended Audience: Private Sector / Public Sector  




Hardwiring Accountability into Your Workforce & Coaching for Great Performance 

Alex Dorr 

Skinner A 




Everyone is talking about accountability but few organizations are actually successful in ensuring that personal accountability is hardwired into their talent and everyday business operations. Accountability has been illusive for many organizations, as they have not yet come to understand how to calculate the true value of an employee, how to develop mindsets of accountability and how to measure the results.  In fact, as organizations have focused so much on engagement with this lack of understanding of accountability we have started to create entitlement. This session will get you grounded in how to cultivate true accountability with your teams.    


Attendees will:  

1.     Learn how our Ego avoids accountability at all cost and how Ego responds in challenging times at work and cause us to step down and blame circumstances.  

2.     Discover techniques and strategies to bypass the Ego to get employees into self- reflection - the key driver of accountability.  

3.     Recognize that engagement alone does not drive results; accountability actually leads to engagement and results.  

4.     Understand the four factors that drive accountability (Commitment, Resilience, Ownership and Continuous Learning) and how to coach themselves and others through those four factors in the moment.  

Intended Audience: Private Sector / Public Sector  



What's Trending in UI? 

IWD Panel 

Skinner B 




Hear the latest news in all things UI (unemployment insurance) from the managers of the Iowa Workforce Development unemployment insurance areas, including initial UI claims, the fact-finding interview process, the UI appeals process, employer UI tax processes, UI fraud detection and worker misclassification.  


1.     Updated administrative rules - How do these affect you?  

2.     Preview of new systems - Simplified efficient processes coming soon  

3.     Q&A opportunity with the experts in each UI area  


Panel participants: Emily Chafa, UI Appeals Bureau Manager; Carie O'Brien, UI Tax Bureau Chief; Jason Rude, UI Manager 


Intended Audience: Private Sector / Public Sector  




Healthcare in America - What Do We DO? 

Jesse Patton 

Skinner C 




Jesse will provide an update on the status of the Affordable Care Act.  A complete review will be provided on the recent rules and executive orders released under the Trump Administration.  Discuss the impact to the market on the repeal of the Individual Mandate under the new Tax bill.  Jesse will explore comprehensive details on pending legislation currently being debate by Congress.  A review of America's healthcare system in a very interesting time!   


Intended Audience: Private Sector / Public Sector  




Future Ready Iowa - Updates, Recommendations, & Implementation 

Beth Townsend 

Salon 1 




I will provide an overview of the Future Ready Iowa Initiative as well as discuss the progress of the Future Ready Iowa Alliance in developing the overall strategical plan to ensure that 70% of Iowans are educated past high school by 2025. 


Intended Audience: Private Sector / Public Sector  




8:00 - 9:15 

How to Avoid Lawsuits by Obtaining Resignations from Problem Employees 

Patrick O'Connell 

Bishop A 





1.     Benefits of resignation versus termination  

2.     Tactics for setting the state for resignation of a difficult employee  

3.     Step-by-step method of fact-finding to put pressure on a difficult employee  

4.     Use of attorneys and resignation agreements  


Intended Audience: Private Sector / Public Sector 




Investigating Internal Complaints 

Amy Reasner 

Bishop B 




"Investigating Internal Complaints" focuses on not only how to conduct an internal investigation, but also why an employer must investigate internal complaints and who should perform the investigation.  


1.     Attorney Amy L. Reasner will walk you through the investigation process from intake of a complaint to the final report.  

2.     Ms. Reasner will outline and explain best practices on evidence gathering, interviewing, note taking, and how to arrive at a well-supported decision about whether the complaint will be substantiated or not substantiated.  

3.     Ms. Reasner will also focus on the unique aspects of investigations involving union employees.  

4.     Finally, Ms. Reasner will detail ethical considerations for any attorney performing an investigation and the case law regarding when an investigation/report is discoverable in any subsequent legal proceedings.  


Intended Audience: Private Sector / Public Sector  




What Now and What's Next? Smart Strategies Businesses are Considering to Lower Costs and Improve the Quality of their Health Insurance Plans 

Brian Gillette 

Salon 2 & 3 




Group health insurance costs continue to rise and create challenges for Iowa businesses and their employees. However, newly available funding strategies, technologies, and product options may provide strategies for Iowa businesses to lower costs and improve quality.   


This presentation will cover:  

1.      Alternative funding strategies that can lower costs for large AND small businesses  

2.      Strategic approaches to including Tele-Medicine benefits in group health insurance plans  

3.      Voluntary Products: How the market has changed and why now is the right time to take a fresh look  


Intended Audience: Private Sector / Public Sector  




"Me Too" Sexual Harassment in Iowa; Post, Present and Future 

Frank Harty 

Skinner A 




This presentation will include a review of the development of sexual harassment law in Iowa, a survey of existing law, and a discussion of anticipated future developments.  


Intended Audience: Private Sector / Public Sector  




What is a Crucial Conversation?  And Who Cares? 

Pamela Dykstra 

Skinner B 




Whenever you're not getting the results you're looking for, it's likely a crucial conversation is keeping you stuck. Whether it's a problem with poor quality, slow time-to-market, declining customer satisfaction, or a strained relationship at home or at work—whatever the issue—if you can't talk honestly with nearly anybody about almost anything, you can expect poor results.     


In this workshop, you'll learn a few of the hard-hitting skills needed to:    


1.     Identify the right problem to hold the right conversation.    

2.     Take control of your emotions instead of losing your cool.   

3.     Speak persuasively, not abrasively.   

4.     Go from talking to getting results.   


Intended Audience: Private Sector / Public Sector   




"If You Think OSHA's Post-Accident Rules Are On Hold—Think Again!" 

William Judge 

Skinner C 




1.     Understand that actions without information could cost them 

2.     Learn ways to improve tracking of workplace injuries and illnesses 

3.     Learn effective ways to comply with state and federal laws regarding drug testing  

4.     Understand what is reasonable and unreasonable ways of reporting injury 


Intended Audience: Private Sector / Public Sector   




The Great EQ-ualizer: The other kind of smart 

Liz Nead 

Salon 1 




The concept of Emotional Quotient (EQ) or Emotional Intelligence was coined by Peter Salvoes and John D Mayar in the 1990's. The EQ is defined (very different than the traditional IQ) as the ability to understand, manage and effectively express your own feelings and navigate through the spoken and unspoken responses of those around you. Research around the relationship between EQ and Performance reveal 90% of high performers possess EQ, while 80% of low performers have low EQ. EQ will overcome intelligence and even a lack of education. The good news is, while IQ and personality remain fairly stable EQ can be improved through education, understanding, behavioral adjustment and practice. 


Liz walks through the fundamentals related to EQ and teaches us: 

1.     The five competencies in the Emotional Competency Framework 

2.     How to quickly identify the EQ of those around you and determine a course of action.  

3.     How to communicate the connection between EQ and performance. 3 strategies to help others increase their EQ.  

4.     Use the EQ-ualizer framework to improve co-worker relationships, teamwork, communication and career satisfaction within the organization.  


Intended Audience: Private Sector / Public Sector  



BREAK 9:15 - 9:30 


9:30 - 10:45 

Dealing with FMLA Abuse - What Can You Do? 

Patrick O'Connell 

Bishop A 




1.     Explanation of the intent of the FMLA  

2.     Types of FMLA abuse; common disciplinary scenarios  

3.     Rights of the employers to enforce work rules  

4.     Protecting FMLA rights while maintaining workplace discipline  


Intended Audience: Private Sector / Public Sector  




2017 Legislative Changes to Employment Law 

Hugh Cain /  

Brent Hinders 

Bishop B 




The 2017 Legislature significantly changed collective bargaining, civil service, workers' compensation, minimum wages and home rule.  This presentation updates attendees on:  


1.      Major changes in workers' compensation law affects the rights and responsibilities of employees and employers  

2.      Changes in civil service and collective bargaining law make it easier to terminate employment and eliminate a number of formerly required bargaining topics for public employers  

3.      Major limitations were imposed upon cities and counties to regulate terms and conditions of employment  


Intended Audience: Private Sector / Public Sector  




Common Obstacles to Discipline 

Matt Brick / Erin Clanton 

Salon 2 & 3 




Disciplining employees is not something managers look forward to doing. The ability to successfully handle employee discipline in a timely and professional manner, however, is crucial for any business. Performance and behavioral issues in your staff members rarely get better if ignored. In fact, they often get worse, creating a bigger problem for you to address in the future. Knowing how and when to address problems can help you navigate when things don't go so smoothly.   


Topics at this seminar include:  

1.     Setting clear expectations from the beginning  

2.     Paying attention to first-time infractions no matter how "small" they appear  

3.     Taking time to address good as well as bad behavior  


Intended Audience: Private Sector / Public Sector  




Gain Insight Into What Aspects of the 2017 Tax Cut and Jobs Act and How It Effects Certain Fringe Benefits, Withholding and Other Employer Issues 

Kristy Maitre 

Skinner A 




The 2017 Tax Cut and Jobs Act made several changes to the employer benefits and how they are taxed.   


1.     Become aware of tax changes that will impact employers and employees in the 2018 -2025 tax years  

2.     Learn what employee fringe benefits were affected by the law change  

3.     Provide update on other employer issues for 2018 planning purposes  


Intended Audience: Private Sector / Public Sector  




Bring Your Team Together with F.O.C.U.S.   

Warren Jacobs 

Skinner B 




The best work teams are diverse—pulling together people with different personalities, expertise and backgrounds. This can lead to break downs, with each person approaching objectives from a different perspective, and with it almost certainly comes conflict. That conflict can either spark innovation … or light the fuse that causes a team to explode.  

Your employees' ability to collaborate—to be flexible, observe, connect, understand, and explore solutions, will allow them to tactfully and maturely resolve conflict. This practical workshop introduces a high-level communication tool that is highly valuable for collaboration.  


Workshop Learning Objectives:  

1.     Find out how to build relationships and support a collaborative physical and social environment  

2.     Utilize a communication tool, F.O.C.U.S for collaborating in difficult situations.  

3.     Identify how to share and communicate in a way that motivates, inspires and sets up a win-win situation for the team  

4.     Make confrontation more effective and keep conflict from escalating by effectively managing situations  


Intended Audience: Private Sector / Public Sector  




HCM Technology: Be the Architect 

Kathy Kruse 

Skinner C 




Those who have implemented and participated in HCM system(s) conversions will attest to these projects being a memorable experience; rewarding for some, stressful for others. This session will reveal what is behind every professional who proclaims, "If I knew then what I know now, I would have done things differently."      


Like any complex project, a comprehensive, end-to-end plan is critical.  This session will provide the guidelines, concepts and stories to lend thoughtful planning around optimizing and/or evaluating HCM technology to best fit your organization.   Project success comes from defining and executing on a variety of aspects: the team, timeline, requirements, technical pieces, functional requirements, testing, training and the adoption by the workforce (to name a few).     


Intended Audience: Private Sector / Public Sector  




The 5 Languages of Appreciation in the Workplace 

Dr. Warren Phillips / Kimberly Phillips 

Salon 1 




The goal of this presentation is to assist individuals in the workplace with communicating appreciation and encouragement effectively to their colleagues. Tools necessary to apply this knowledge proactively in the current work environment will be provided via didactic presentation, hands-on experiential activities, and discussion.  


Participants will be able to:  

1.     Understand the core concepts of appreciation and encouragement and their importance in workplace relationships  

2.     Identify negative results that can occur when team members do not feel valued or appreciated  

3.     Describe each of the 5 languages of appreciation and what they look like in daily work life  

4.     Apply the principles of the languages of appreciation in everyday work relationships by utilizing powerful tools for expressing appreciation and encouragement towards colleagues  


Intended Audience: Private Sector / Public Sector  



BREAK 10:45 - 11:00 


11:00 - 12:15 

Get Your Team Involved!  Create an Inspiring Team Vision, Mission and Rules of Engagement 

Denise Forney 

Bishop A 




Effective teams that align around a common vision, mission and set of value statements:  


1.      Become very good at making decisions, planning work, resolving differences and conducting meetings in a collaborative way  

2.      Develop a patient focus and make the patient experience a top priority  

3.      Are empowered to improve work processes to achieve the needed results  

4.      Set goals and solve problems for continuous improvement  

5.      Talk to one another  

6.      Show respect and appreciation for other's viewpoints  


During this session, you will learn tips on how to work directly with your team to write your own team vision statement, mission and rules of engagement.  When team members have a positive, supportive culture and a well-defined framework with which to operate, they enjoy coming together because they have a cohesive way of thinking and working together.  


Intended Audience: Private Sector / Public Sector  




What Every Public Employer Should Know About Employment Law 

Hugh Cain /  

Brent Hinders 

Bishop B 




Public employers have duties and obligations significantly different than private employers.  This presentation deals with complexities of hearings, due process, specific statutory obligations, and other requirements unique to public employment.  


1.     Public employers have mandatory statutes that apply only to them such as Veterans Preference, job applications, job posting, and FMLA nuances.  

2.     The law and litigation are developing the State of Iowa Constitution as a sword to establish causes of action against public entities.  

3.     The federal Constitution provides for civil rights and liberty interests rights for public employees  


Intended Audience: Public Sector  




Trends in Workplace Harassment 

Patrick Smith 

Salon 2 & 3 




What does the recent wave of sexual harassment claims against public media figures and politicians mean for ordinary employers not in the public eye?   Even without these high profile cases, there is evidence that a new era of sexual and other harassment claims has arrived.   This presentation will focus on trends in harassment enforcement and litigation, and provide practical tips for employers to protect themselves against the next generation of harassment claims.      


1.     What do the statistics shows about the number of harassment charges, lawsuits, and jury verdicts;  

2.     How the EEOC's new proposed Enforcement Guidance on Workplace Harassment could impact the direction of harassment claims and litigation;  

3.     How the Iowa Supreme Court's decision in Haskenhoff v. Homeland Energy Solutions (2017) will impact harassment litigation in Iowa  

4.     What steps should employers take to protect against a new wave of harassment claims  


Intended Audience: Private Sector / Public Sector  




What You Need to Know About Stress Management 

Brian Powers 

Skinner A 




Do you know the signs and symptoms of stress?  Where stress comes from?  How you can turn stress into a good thing.  


In this workshop we will explore the history of stress. Explain why you need to be aware of stress. Teach you how you can use stress erasers. We will also show you how your mind controls and contributes to stress and what you can do to control stress in your life.  This workshop will have live demonstrations.  


You will learn:  

1.     How to control stress.   

2.     How to turn stress into a motivator. 

3.     How to use anchors for stress reduction.   


Intended Audience: Private Sector / Public Sector  




I-9s: The Why, Who, When, Where, What and How 

Lori Chesser 

Skinner B 




Completing I-9s correctly is more important than ever.  But this little form is tricky! Lean the basics to start you on the path to full compliance, including how to avoid common pitfalls and assure best practices.  


This session will cover:  

1.     The purpose of I-9s  

2.     Who must complete I-9s  

3.     When to complete I-9s  

4.     Where to complete and store I-9s  

5.     What to do in case of an audit  

6.     How to complete I-9s to avoid fines and employing unauthorized workers     


Intended Audience: Private Sector / Public Sector  




Worksite Wellness: A Unique Approach to Whole Health 

Johanna Dunlevy / Jennifer Becker 

Skinner C 




Organizations offer extensive benefit packages to attract and retain employees, promote well-being, enhance workplace culture, and maintain financial health. While Wellness and Employee Assistance programs (EAP) have existed for many years, they are often underutilized. Learn how you can promote whole health through a benefit package that integrates wellness programming with a full-service EAP, and what gains can be expected for your organization and overall employee health.   


1.     Understand mental health trends in the workplace.   

2.     Explore the advantage of promoting emotional health through your wellness benefit package.  

3.     Learn how your organization can benefit financially from a strategic approach to addressing whole health starting today!  


Intended Audience: Private Sector / Public Sector  




How Does Iowa Work for You? 

Ali Sidwell 

Salon 1 




This session will discuss the multitude of creative business development and recruitment services available to companies of all shapes and sizes. Find out how the State of Iowa is working for you and how to tailor these opportunities for your business.  


1.     Registered Apprenticeship  

2.     Employers' Council of Iowa (ECI)  

3.     Future Ready Iowa  

4.     Labor Market analysis  


Intended Audience: Private Sector / Public Sector  



LUNCH 12:15 - 1:15 


1:15 - 2:30 

Communicate with Attitude 

Matt Booth 

Bishop A 




From the day you were born, you've depended on the ability to communicate. A soft touch, that warm gentle hug from your family and somewhere between that first cry for breath and yesterday's long-winded lunch, the process has changed. You now live in a world full of clutter, confusion, and information overload. With each step forward in technology, you seem to take a step back from personal connection and then are forced to catch up. Success comes to people not because they are smarter or more talented than you, but because they can communicate their ideas clearly and thus gaining buy-in from staff and co-workers. Virtually every facet of your personal and professional life hangs on your ability to communicate.  


By the end of this program, the participants will have:  

1.     Concretely learn soft communication skills  

2.     Improve understanding  

3.     Recognized different learning styles  

4.     Build rapport with others  


Intended Audience: Private Sector / Public Sector  




How to Recruit, Train, Retain Department Heads 

Patrick Callahan 

Bishop B 




It is extremely important for cities and all organizations to hire and retain qualified professional department heads.  We have seen much turnover in department heads in recent years due to retirements, which can have a negative impact on any organization.  This workshop will focus on what you can do to recruit, hire, train, and retain qualified and competent people for department head positions.  The discussion will focus on how to advertise the position, potential candidates, the interview process, training opportunities, employment agreements, code of ethics, compensation, performance evaluations, and the "fair and ethical treatment" of the department heads. 


Intended Audience: Private Sector / Public Sector  




SPECIAL SESSION (1:15 - 4:00) C.O.B.R.A. Active Shooter Program 

Tom Aydelott / Amy Ratekin 

Salon 2 & 3 




Does your organization have a tactically proven plan to respond to an active shooter attack? Odds are you will need one. Smart companies are being proactive and preparing for an attack and other violence in the workplace. We have been teaching our COBRA-Defense Active Shooter Response Plan (ASRP) since 2003. The ASRP workshop is a variety of drills and scenarios that pull from law enforcement training. The drills and scenarios help people react with sound strategic and tactical skills despite the hysteria of an attack.    


Participants will learn:  

1.     15-Step Active Shooter Response Plan       

2.     A comprehensive plan and action steps for their security in an active shooter situation                           

3.     How to bring their company into compliance with OSHA U.S.C 654 (a)(1) to provide a workplace free from violence.      


Intended Audience: Private Sector / Public Sector  




Fair Labor Standards Act - Common Mistakes Not to Make 

Melissa Wright 

Skinner A 




1.     FLSA - Major Provisions and Coverage 

2.     Hours Worked - Common mistakes of travel, training, and break times 

3.     Errors to Avoid - Overtime hours and regular rate issues 

4.     Independent Contractors - Are they independent or are they employees? 

5.     FLSA - Common misconceptions - What the FLSA doesn't require 


Intended Audience: Private Sector / Public Sector  




I-9s in the Era of Technology and Trump: Intermediate and Advanced Worksite Enforcement and Anti-Discrimination Considerations   

Lori Chesser 

Skinner B 




Immigration & Customs Enforcement (ICE) has promised stepped-up worksite enforcement.  The Department of Justice is focused now more than ever on discrimination against U.S. workers.  The Immigration Service is focused on fraud and abuse in the temporary visa systems, particularly in the IT contracting situation. These changes raise the likelihood that a federal agency (or possibly a State agency) will be looking at your I-9s.  At the same time, more on-boarding and HR management systems are offering electronic I-9 solutions, and technology has made the process both easier and harder.     


This session will cover:  

1.     Which agencies can review your I-9s and how to respond to a request for review or audit;  

2.     What violations government agencies be looking for when inspecting your work site;  

3.     The risks involved in using technology to complete, store and share I-9s; and  

4.     Best practices for protecting your company from workforce enforcement risks.  


Intended Audience: Private Sector / Public Sector  




Demystifying Financial Wellness 

Jean Duffy 

Skinner C 




Medical expenses, credit card debt, the cost of education, and saving for retirement top the list of financial challenges for American workers today. A recent Society for Human Resource Management (SHRM) study on financial wellness in the workplace revealed that seven out of 10 HR professionals indicated that personal financial challenges have a meaningful impact on overall employee performance. This stress can lead to employee absenteeism, lost productivity, and health issues.  


Despite their popularity, many plan sponsors express concerns about a number of obstacles to offering a wellness program, such as lack of time, resources, and budget.  


During this presentation, CAPTRUST's Jean Duffy will discuss employee financial wellness, covering the basics, such as:  


1.     What exactly is financial wellness?  

2.     What are the pillars of an effective financial wellness program?  

3.     How can employee financial wellness be measured?         


Intended Audience: Private Sector / Public Sector  




Tools to Create LGBTQ Inclusive Environments in the Workplace 

Daniel Hoffman - Zinnel 

Salon 1 




Tools to Create LGBTQ Inclusive Environments in the Workplace is a training to help employers and employees retain and attract LGBTQ employees. This interactive training will include an overview of LGBTQ terminology, learning multiple specific applicable skills to creating safe and welcoming environments for LGBTQ employers, and reviewing One Iowa's new LGBTQ Employee Resource Group Toolkit for employers to use in the workplace.    



1.     Discuss steps employees can take to develop LGBTQ inclusive environments in their workplaces  

2.     Learn about how to navigate structures, leadership, and colleagues to develop community in the workplace 

3.     Review the LGBTQ Employee Resource Group Toolkit, a new resource from One Iowa 


Intended Audience: Private Sector / Public Sector  



BREAK 2:30 - 2:45 


2:45 - 4:00 

Retaliation Rules: Preparing for the Onslaught 

Tom Cunningham 

Bishop A 




OSHA and Iowa OSHA have adopted new record-keeping and anti-retaliation rules that have the potential to greatly expand your company's vulnerability to a Citation and liability under their anti-retaliation rules. These new rules have the potential to impact safety incentive programs and employee drug testing. 

1.     Learn how to detect and recognize OSHA safeguards  

2.     Understand the appropriate way to track reportable injuries 

3.     Understand how to recognize anti retaliation rules  

4.     Understand how to record post incident reposts 


Intended Audience: Private Sector / Public Sector  




Iowa Workers' Compensation Overview 

Ali Stewart 

Bishop B 




Learn how to appropriately respond to workplace injuries from the outset. When an injury first occurs at work, there are several things that need to be done. If handled appropriately from the start, cost savings and employee retention can be achieved. In this presentation we will discuss what to do first and what to do next, as well as pitfalls to avoid.  


1.     How to determine what is an injury under the act  

2.     The importance of timely and properly reporting injuries  

3.     Providing appropriate Medical Care  


Intended Audience: Private Sector / Public Sector  




Conversational Intelligence - Building Trust, One Conversation at a Time 

Sarah Noll Wilson 

Skinner A 




Our success personally or professionally is dependent on the quality of our relationships. The quality of our relationships is dependent on the quality of our conversations. And yet research shows that most conversations miss the mark. Every conversation is an opportunity to increase or decrease trust.  What are your conversations building? We can improve our conversations by shifting from focusing on "I" to focusing on "We", increasing our awareness of our impact and practicing Conversational Essentials.   


In this breakout, participants will:  

1.     Explore the neuroscience of trust and why conversations fail.  

2.     Define the four responses to stress and how those responses impact connection and creative thinking.  

3.     Experience key strategies for how to shift conversations from distrust to high trust.     


Intended Audience: Private Sector / Public Sector  




Healthcare in America - What Do We DO? 

Jesse Patton 

Skinner B 




Jesse will provide an update on the status of the Affordable Care Act.  A complete review will be provided on the recent rules and executive orders released under the Trump Administration.  Discuss the impact to the market on the repeal of the Individual Mandate under the new Tax bill.  Jesse will explore comprehensive details on pending legislation currently being debate by Congress.  A review of America's healthcare system in a very interesting time!   


Intended Audience: Private Sector / Public Sector  




Inclusion - Moving From Unconscious Bias to Acceptance   

Kevin Pokorny / Renee Hardman 

Skinner C 





This workshop is an overview of a three-hour seminar on learning to identify, acknowledge, and mitigate implicit biases about groups of people.  The learning will result in more effective working relationships with co-workers and interactions with the public and customers in the midst of an increasingly cultural diverse workplace and community.   


1.     Definition of implicit bias and examples.  

2.     How implicit bias creates an "in-group vs. out-group" mentality.  

3.     What are micro aggressions and their impact on relationships.  

4.     Several techniques to minimize one's bias.     


Intended Audience: Private Sector / Public Sector  




The HR Executive Review - "You Want Me To Do WHAT?" A tale about Investigating Chief Officers and the Retaliation that sometimes follows 

Terry Welker 

Salon 1 





As the head of Human Resources, we often have to make decisions and recommendations that are difficult for co-workers and executives to hear.  Within this session, we will discuss what happens when employees bring complaints (and evidence), that a Chief Officer is either violating policy, or worse yet, doing something illegal.  Investigating a Chief Officer is different than investigating co-workers or employees.  Come on a journey with us as we explore this tale of bad behavior and sometimes-unintended consequences.     


During this session, we will focus on:  

1.     Steps for Investigating a Chief Officer  

2.     What to do when the CEO tells you to back away and bury the issues.  

3.     3What protections HR executives have when an investigation yields bad behavior in a Chief-level Officer  

4.     Knowing when (and where) to ask for help!  


Intended Audience: Private Sector / Public Sector