Newsletter Library

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Video Library

“Hire Better! Ask These Unusual Interview Questions.”
(I love these “curve balls” as they can cut through the usual rehearsed applicant responses.)

“Jonnie Breaks Down A Shop Call The (W)right Way.”
(This is a powerful video that analyzes a secret shopper call into a business. One of our most popular videos.)

 “5 Strategies For Helping Underperforming Employees.”
(Wonderful tools for helping struggling employees improve their performance.)

“Overcoming An Owner’s Fear Of Fire(ing).”
(How to deal with toxic employees and have a chance to “save” them.)